The Madelyn Warranty:
Madelyn Pendants are made in the U.S.A. and come with a lifetime warranty to the original purchaser against defects and and product failure. Madelyn Co. has a 100% guarantee policy on the quality and satisfaction of our product line. To maintain our guarantee, all pendants must be sealed with glue after filling. We are not liable for un-sealed, incorrectly glued pendants or lost pendants due to a broken chain. We cannot replace a lost pendant that worked itself loose from its threaded bail due to not being glued.
Additionally, the warranty shall be considered void if the item has been modified anyone other than Madelyn Pendants. This includes engraving and all other modifications.